TRAC Intermodal Again Named Intermodal Equipment Provider of the Year by BNSF Logistics
April 11, 2022
For the second year in a row, TRAC Intermodal was recognized by BNSF Logistics as its 2021 Intermodal Equipment Provider of the Year. As an NVOCC and a top logistics provider, BNSF Logistics provides ocean freight services.
BNSF recognized TRAC for demonstrating excellence in delivering on capacity commitments, complying with service requirements of BNSF customers, and proactively communicating and collaborating with operations personnel to resolve challenges, ultimately enabling BNSF Logistics to provide the highest level of customer service.
The latest award acknowledges that TRAC’s support is critical to BNSF Logistics fulfilling its purpose to “deliver what matters.”
“We are thrilled to again be recognized in exceeding the chassis provisioning needs of BNSF for their intermodal and drayage product lines, across all markets,” said Dan Walsh, President and CEO at TRAC Intermodal.
TRAC builds its approach to customer support and account management around national and strategic teams, operations and field support. The Commercial team develops a detailed plan to satisfy the goals of each customer. TRAC’s strategic support group ensures fleet availability and timely, accurate billing. Customer service and operations teams provide equipment placement, availability and roadability. Ongoing account support is readily available on a day-to-day basis.
“Like BNSF, we always put the customer first, which makes this award that much more rewarding,” Walsh adds. “We’re honored to once again be named by our partner BNSF Logistics as among the best in customer service excellence, capacity and value.”