TRAC INTERMODAL BUSINESS CONTINUITY PLAN

COVID-19 (Coronavirus) Update

The COVID-19 pandemic has created unrivaled challenges for our personal lives and our businesses. TRAC continues to monitor the global spread of COVID-19, staying closely attuned to updates from federal and local health departments and other governmental authorities. We continue to take preventive measures to protect the health and safety of our employees.

We realize that our role in supporting your business has never been more important. TRAC maintains its commitment to meet your needs and help ensure your business continuity.

We are taking the following steps to ensure that TRAC is best positioned to ensure uninterrupted service for our customers:

• TRAC has robust business continuity plans in place in order to ensure the same level of service excellence and equipment quality our customers have come to expect from us;
• Our field operations remain operational. In addition, our office employees are equipped to seamlessly support our customers and service partners via phone or email in a secure and productive environment, while working remotely;
• Following guidance from health experts, TRAC is implementing all necessary measures to regularly clean and disinfect our locations and service vehicles daily;
• TRAC has worked with authorities where stay-at-home or similar orders have been issued to designate our services as “essential” so that we may continue our operations as part of the critical supply chain. We continue to work closely with our network of start/stop locations and depots to support the intermodal community.

As the leading marine chassis pool manager and equipment provider, we feel an even greater responsibility to help ensure the continuity of your business and protect the value of our partnership. Thank you for your confidence and trust in TRAC.

Please contact our Customer Support team with any questions you may have.

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